Postal Services

Japan Post (Postal Services, Home Deliveries and International Couriers)

Japan Post offices handle not only mail, but also banking, insurance and other services.
Postage stamps are available at post offices, convenience stores, and shops marked with“ 〒” signs.

Domestic Mail Service

International Mail Service
(Japanese, English, Chinese, Korean, Portuguese)

Japan Post Service (Customer Service Center)

Tel: 0570-046-111(For English Inquiries)
If Calling from a mobile phone: 0570-046-666
Mon-Fri, 8:00-22:00; Sat, Sun, Holidays, 9:00-22:00

Home Delivery Services (Takuhaibin)

Domestic Door-to-Door Delivery Services (Takuhaibin)

This service is useful for sending small parcels or packages within Japan. It is often less expensive than the post office and usually takes only one day. Most companies deliver suitcases between airports and homes before and after a trip, and handle special refrigerated and frozen deliveries.

Listed below are the major domestic home delivery service companies.

Contact Information for Inquires

Yamato TakkyubinTel: 0120-01-9625(Japanese only), 8:00-21:00
Yu-packTel: 0570-046-111
Mon-Fri 8:00-22:00; Sat, Sun, Holidays, 9:00-22:00
Sagawa ExpressTel: 0120-18-9595 (sgx Contact Center)
Mon-Fri, 9:00-19:00; Sat, 9:00-18:00

International Courier Services

These companies provide expedited overseas delivery services, and take full responsibility for your packages until their final delivery.

Listed below are the major international courier service companies.

Contact Information for Inquires

DHL JapanTel: 0120-39-2580
Mon-Thu, 8:00-19:00; Fri &Previous days to Holidays, 8:00-20:00;
Sat & Holidays, 8:30-14:00
Federal Express(FedEx)Tel: 0120-003200
Mon-Fri, 8:00-20:00; Sat, 8:30-17:30; Holidays, 9:00-18:00
Overseas Courier Service (OCS)Tel: 0120-627-012
Mon-Thu, 8:30-19:00; Fri & Previous days to Holidays, 8:30-20:00;
Sat, 9:00-16:00
UPS JapanTel: 0120-27-1040
Mon-Fri, 9:00-18:30

Useful Resources